📦 Return & Refund Policy

Trulife Aesthetic – Return & Refund Policy

At Trulife Aesthetic, we aim to deliver high-quality skincare and aesthetic products. However, if you face any issue, we’re here to help.

🔁 Returns

• Customers can request a return within 48 hours of delivery
• To initiate a return, you must contact us on WhatsApp: +92 333 3533310
• You must provide:
  • Order details
  • Clear photo/video proof of the issue

✅ Eligible Cases

Returns are accepted only if:

• Product is damaged or defective
• Wrong product delivered

❌ Non-Returnable Cases

• Change of mind
• Used or opened products
• Minor packaging damage

---

💸 Refunds

• Once your case is approved, refund will be processed
• Refund method will be based on customer preference:
  • Bank transfer
  • EasyPaisa / JazzCash
  • Store credit

⏱ Refunds are processed within 3–5 business days